Spider Athletics Announces New Spider Loyalty Program

RICHMOND, Va. -- Spider Athletics is excited to announce the new Spider Loyalty Program for the 2021-22 Football and Basketball seasons. This program is designed to reward fans for their support of Richmond student-athletes. The Spider Loyalty Program will primarily impact assigning post-season and away contests tickets as well as determining seating and parking relocation requests for season ticket holders.

The Spider Athletic Fund suspended its priority points on June 30, 2018 in response to the 2017 Tax Cuts and Jobs Act. Points that were accrued prior to the suspension will still remain with each account as historical points. The newly instated point formula will be retroactive to July 1, 2018 and fans will accrue points for all purchases and donations since that date based on the new formula.

Spider fans can check their Spider Loyalty points by logging into their ticket account. Note you must have an active ticket account to review your points, click here to log in. Spider Loyalty Program Points will be calculated before and used for the following:

• Determining Football Upgrades and Relocation Requests
• Football Postseason (if applicable)
• Determining Basketball Upgrades and Relocation Requests
• Atlantic 10 Tournament
• NCAA Tournament (if applicable)

Spider Loyalty Program Points Formula:
• Historical Points (Points accrued prior to June 30, 2018)
• Current Year Unrestricted Donation x .2
• Current Year Restricted Donation x .1
• Lifetime Giving x .02
• Consecutive Years of Giving x 2
• Season Tickets Purchased x 2 (accumulates each year)
• Hospitality Purchased x 2 (accumulates each year)
• Parking Purchased x 2 (accumulates each year)
• UR Alumni +50 (two-time graduates will only receive one 50-point bonus)
• UR Former SA +50 (Multi sport student-athletes will only receive one 50-point bonus)
• Post season/Away game tickets purchased from UR Ticket Office x 2
• Host event in hospitality area +25
• Kids Club +5/child

Special Items to Note
Current Fiscal Year donations will be moved to lifetime giving and reset to zero each year on July 1st. Once a new donation is made in that fiscal year the points will be added back to your account.
The University of Richmond and Spider Athletics are not tax professionals and this information is not official tax advice. Please consult your tax adviser regarding tax deductibility of gifts made to the Spider Athletic Fund.
If you have not purchased a ticket through the Spider Ticket office since September 1, 2015, please contact them to set up your active account in order to check your Spider Loyalty Program points.

Points Example
WebstUR had accrued 200 points as of June 30, 2018. Since then he donated $500 FY19, $550 in FY20 and $605 in FY21 all to the Competitive Excellence Fund (Unrestricted) bring his lifetime giving to $5,000 with three consecutive years of giving. He has also purchased 2 Football tickets and 4 Men's Basketball tickets in FY19, and FY20. WebstUR is a UR Alumni and former student-athlete. See below how to calculate WebstUR's Spider Loyalty Program Points:

Category	Quantity	Total Points
Historical Points		200
Current Year Unrestricted Donation x 0.2	$605	121
Current Year Restricted Donation x 0.1
Lifetime Giving x .02	$5,000	100
Consecutive Years of Giving x 2	3	6
Season Tickets Purchased x 2	12	24
Hospitality Purchased x 2
Parking Purchased x 2
UR Alumni + 50 (two-time graduates will only receive one 50-point bonus)		50
UR Former SA + 50 (Multi sport student-athletes will only receive one 50-point bonus)		50
Post season/Away game tickets purchased from UR Ticket Office x 2
Host event in hospitality area + 25
Kids Club + 5/kid
Total Points		551

Spider Loyalty Program FAQs

Q: What is the Spider Loyalty Program?
A: The Spider Loyalty Program was created to provide a fair way to reward all Spider fans for their loyalty and support of Richmond Athletics. The program is effective beginning with the 2021-22 football and basketball seasons (this is NOT a reseating program for the 2021-22 football and basketball seasons). Deadlines impacting your point total will be communicated during the football and basketball seasons.

Q: Do I have to be a Spider Athletic Fund Donor to accrue points?
A: No. Points can be awarded for a number of items including purchasing tickets, parking passes and group areas at football and basketball games.

Q: What will the Spider Loyalty Program be used for?
A: The Spider Loyalty Program will primarily impact the assignment of post-season and away contest tickets as well as determining seating and parking relocation requests for season ticket holders.

Q: How can I check my points?
A: To check your point total, you can click here and log into your Spider Ticket account.

Q: How do I accrue points?
A: Spider fans can receive points a number of different ways, including donations to the Spider Athletic Fund and ticket purchases from the Spider Ticket Office. Points will be calculated using the following formula:

Historical Points (Points accrued prior to June 30, 2018)
Current Year Unrestricted Donation x 0.2
Current Year Restricted Donation x 0.1
Lifetime Giving x .02
Consecutive Years of Giving x 2
Season Tickets Purchased x 2
Hospitality Purchased x 2
Parking Purchased x 2
UR Alumni + 50 (two-time graduates will only receive one 50-point bonus)
UR Former SA + 50 (Multi sport student-athletes will only receive one 50-point bonus)
Post season/Away game tickets purchased from UR Ticket Office x 2
Host event in hospitality area + 25
Kids Club + 5/kid

Q: Do I have to be a Spider Athletic Fund donor to receive points?
A: Although donors receive additional points for their donations, you do not have to be a donor to receive points. Points can be accrued by purchasing tickets through the Spider Ticket Office. University of Richmond alumni, former student-athletes and Spider Kids Club members are also awarded points.

Q: I don't know if I have a ticket account or I don't know my log in information. How can I retrieve it?
A: If you have trouble logging into your ticket account, please click the Forgot Password link. If you are unsuccessful, please contact the Spider Ticket Office at 1-877-SPIDER-1.

Q: If I receive points for a donation, how does it affect the tax deductibility of my gift?
A: The University of Richmond and Spider Athletics are not tax professionals and is not offering official tax advice. Please consult your tax adviser regarding tax deductibility of gifts made to the Spider Athletic Fund.

Q: I have been a season ticket holder and donor for 20 consecutive years, but the website only has me listed for three consecutive years. Why is this?
A: The current points formula dates back to July 1, 2018. All season ticket purchases and donations prior to that date are recorded in the historical points category.

Q: If I have a question about the new Spider Loyalty Program, who can I contact?
A: You can contact the Spider Ticket Office at 1-877-SPIDER-1 or login to your ticketing account here.

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